Duties & Taxes

All PANGAIA orders are shipped from the UK. 

All EU orders are shipped delivery and duties paid (DDP).
This means you will not have to pay duties on any order shipping to the EU. 

We currently do not offer prepaid duties and taxes so please be aware that shipping outside the EU from the UK could incur customs charges.

Duties and taxes are non-refundable.

Please note that some countries may require you to provide additional information to our delivery partners to receive your order as it passes through customs. Please see the specific requirements below:

Latvia
You will be required to provide Proof of Payment and sign a Power of Attorney to receive your items. 

Greece
You will be required to show a Tax ID and proof of payment.
If your order is over €1,000, you will be required to sign a Power of Attorney.

Italy
You will be required to show a Tax ID to receive your items.

Portugal
You will be required to show a Receiver ID, Tax ID and proof of payment to receive your items.

Lithuania
If your order is over €1,000, you will be required to show a Receiver ID and provide Proof of Payment in order to receive your items. 

 

*Information correct at time of publishing.